Historically, developers independently implemented error handling, observability, and security within each application or microservice to ensure the success of inbound and outbound…
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GigaOm Radar for Human Capital Management (HCM)
The ability to consistently identify and retain top talent is a critical priority across enterprises and can be a key differentiating factor…
Read MoreKey Criteria for Evaluating Agile Planning and Portfolio Management Tools
The disruptive changes during the pandemic—especially the growth of remote work— have shone a light on the need for more effective tools…
Read MoreKey Criteria for Evaluating Intelligent Virtual Assistants
Intelligent virtual assistant (IVA) technology has transformed automated telephone response systems, such as those typically used in call centers for the first…
Read MoreKey Criteria for Evaluating Human Capital Management Solutions
Human capital management (HCM) has become an increasingly popular discipline across virtually all industries. It focuses on realigning and advancing core human…
Read MoreCrown Joules
Established 30 years ago, UK-based premium clothing lifestyle brand Joules has grown to include worldwide retail stores, department store concessions, franchises, online…
Read MoreBritish Lender Increases Efficiency with RPA
When the Skipton Building Society, headquartered in northern England, needed to expand its capacity without adding headcount, it conducted an analysis of…
Read MoreAlfred Housing Bot
“RPA allows us to grow. There were a lot of processes that were very repeatable and mundane. We are very much a…
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End-to-End Digital Document Transformation Field Test Report
The business world is in a constant state of change. It’s moving faster than ever with more elaborate legal and compliance requirements…
Read MoreGigaOm Radar for Video Conferencing Platforms
The world has changed. Almost overnight, the COVID-19 pandemic forced millions of workers worldwide out of their offices and into their dining…
Read MoreRPA Redux
It was just over a year ago when former GigaOm Analyst JP Morgenthal published an in-depth Key Criteria/Market Landscape report, titled “Robotic…
Read MoreKey Criteria for Evaluating Collaborative Whiteboards
Workboards advance the familiar marker-on-melamine whiteboard experience to enable remote and local collaboration across browser, mobile, and dedicated hardware platforms. Learn how these tools leverage security and administrative controls and integrate with resources like document sharing, work chat, and video conferencing platforms to enable collaboration that spans synchronous, asynchronous, work-at-home, and work-in-office use cases.…
Read MoreInside Research: People Analytics
In a recent report, “Key Criteria for Evaluating People Analytics,” distinguished analyst Stowe Boyd looks at the emerging field of people analytics,…
Read MoreEnabling the New Generation of Home Workers
Are you looking into Workplace tools and optimization strategies or solutions? Register to attend our free webinar on August 13th entitled, “Workplace…
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Filling The Spaces Between People
“Design is shape with purpose.” —Lance Hosey We are living in a designed world. Most of the things we interact with—aside from…
Read MoreGigaOm Radar for People Analytics Platforms
People analytics is emerging as a disruptive force in the arena of people operations – what has traditionally been called human resources…
Read MoreKey Criteria for Evaluating People Analytics Platforms
People analytics is one of the newest and most important domains within people operations, traditionally known as human resources or personnel management.…
Read MoreKey Criteria for Evaluating Work Management Automation
As time has passed, work management tools from many leading vendors have become increasingly mature and sophisticated, adding functionality that builds on…
Read MoreKey Criteria for Evaluating Shared Inbox Apps
Companies need to communicate with customers and prospects; historically that communication was often email based. But email, as it is generally supported…
Read MoreMoney, Money, Money
“I work all night, I work all day, to pay the bills I have to pay Ain’t it sad And still there…
Read MoreState of Work Technology: Volume 3 Content-Centric Work Technology
This is Volume 3 of the GigaOm Work Technology Series. Read the Introduction,Volume 2: Message Centric, and Volume 1: Work Management. The…
Read MoreState of Work Technology 2018: Volume 2 Message-Centric Work Technology
Introduction to the Work Technology Series The spectrum of tools used in enterprises for workgroup collaboration, project management, task management, productivity, and…
Read MoreState of Work Technology 2018: Volume 1 Work Management
Today, work management is a continuum of products ranging from super-sophisticated project work management solutions to more intuitive, lighter-weight, team-oriented work management…
Read MoreIntroduction to the Work Technology Series
The spectrum of tools at use in enterprise for workgroup collaboration, project management, task management, productivity, and communication has undergone sweeping changes…
Read MoreA Bottoms Up Approach to Digital Transformation
Every organization today has strategies in place for managing toward DX. They differ and are implemented w/ varying intensity, but any business…
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