The adoption of Kubernetes-enabled infrastructures and applications has revealed the challenge involved in enabling persistent, reliable data storage in an ephemeral compute…
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Low-Code Process Automation
Enterprises need to respond quickly to changes in customer requirements and operating environments. Traditional development approaches involve skilled developers and IT practitioners…
Read MoreBanking on Low Code
A Rome-based banking group, comprising 130 financial entities, wanted to implement a new solution to deal with its three-month fraud management backlog,…
Read MoreGigaOm Radar for Policy As Code
As stated in the associated GigaOm report, “Key Criteria for Evaluating Policy as Code Solutions,” many types of policies are needed to…
Read MoreGigaOm Radar for Customer Engagement Platforms
Customer experience (CX) is now a corporate board-level concern as quality and consistent delivery directly impact customers’ buying intentions, attitudes, and potential…
Read MoreGigaOm Radar for Unified Communications as a Service (UCaaS)
Unified communications as a service (UCaaS) has risen dramatically in popularity in the last few years, accelerated by the need to respond…
Read MoreKey Criteria for Evaluating Unified Communications as a Service Solutions
Enterprises face a multitude of changes to the office paradigm. The inflexible nature of operating fixed, on-premises solutions has become a costly…
Read MoreGigaOm Radar for Agile Planning and Portfolio Management Tools
In response to changing customer and employee needs, particularly with the disruption caused by the COVID-19 pandemic, many companies escalated the adoption…
Read MoreKey Criteria for Evaluating SaaS Management Platforms
Software as a service (SaaS) applications represent 30% to 50% of most companies’ application portfolios. These applications require new operating procedures for…
Read MoreGigaOm Radar for Value Stream Management
As we write this report, we are confronted with the new reality of the existential role of IT operations faced by many…
Read MoreGigaOm Radar for Intelligent Virtual Assistants
Intelligent virtual assistants (IVAs) are becoming increasingly common solutions for helping end users solve all sorts of problems that once required human…
Read MoreThe Business Case for Mainframe DevOps
By leveraging a logical partition (LPAR), IT orgs can utilize DevOps tooling to enable CI/CD in a mainframe environment.…
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