Enterprises of every size are moving applications and infrastructure to the cloud. Maintaining operational awareness is difficult enough within a single cloud…
Read MoreUnified communications as a service (UCaaS) has risen dramatically in popularity in the last few years, accelerated by the need to respond…
Read MoreEnterprises face a multitude of changes to the office paradigm. The inflexible nature of operating fixed, on-premises solutions has become a costly…
Read MoreIn response to changing customer and employee needs, particularly with the disruption caused by the COVID-19 pandemic, many companies escalated the adoption…
Read MoreSoftware as a service (SaaS) applications represent 30% to 50% of most companies’ application portfolios. These applications require new operating procedures for…
Read MoreAs we write this report, we are confronted with the new reality of the existential role of IT operations faced by many…
Read MoreIntelligent virtual assistants (IVAs) are becoming increasingly common solutions for helping end users solve all sorts of problems that once required human…
Read MoreThis report covers the evolving technology category of value stream management (VSM). VSM emerged in response to a specific need: fragmentation, inefficiency,…
Read MoreBy leveraging a logical partition (LPAR), IT orgs can utilize DevOps tooling to enable CI/CD in a mainframe environment.…
Read MoreIntelligent virtual assistant (IVA) technology has transformed automated telephone response systems, such as those typically used in call centers for the first…
Read MoreThe way enterprise organizations respond to unexpected IT incidents is at a watershed moment. As organizations move their core operations onto SaaS…
Read MoreThousands of legacy applications written using development frameworks such as ASP.NET are still being used by organizations, often running in on-premises environments.…
Read MoreIn the GigaOm report “ Key Criteria for Evaluating GitOps Solutions,” we defined GitOps as “an approach to supporting continuous delivery that…
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