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Reports

Practical business content collaboration: Personal tools show the way

Organizations face many challenges these days as the work world shifts and changes. This is particularly true when it comes to collaborating on projects, and while there are many new services and platforms dedicated to this area, each with differing strengths and focuses, much of today’s business communication activity still happens in email.…

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Defining work in the digital age: an analysis by GigaOM Pro

The future of work is already here. It is just already distributed, one might say. The freelance economy, microtasking, mobile workers, coworking spaces, crowdsourcing: All of these point to how work is increasingly shifting from the twentieth-century model of Taylorism (think scientific management applied to labor processes such as assembly-line production and fixed workplaces) to a more flexible, hyperspecialized and connected workforce. This report examines the new world of work, from the devices and software services we use to the growing role of social media, the importance of a group-centric mentality and how the roles of employees, managers and organizations are evolving.…

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