The adoption of Kubernetes-enabled infrastructures and applications has revealed the challenge involved in enabling persistent, reliable data storage in an ephemeral compute…
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Key Criteria for Evaluating IT Service Management (ITSM) Solutions
Today’s businesses are more dependent upon their IT departments than ever. The expectation is that IT will provide the necessary services and…
Read MoreGigaOm Radar for IT Service Management (ITSM)
Information technology service management (ITSM) provides a structured means for IT operations to define and deliver services to an organization, its partners,…
Read MoreKey Criteria for Evaluating Cloud Observability Solutions
Enterprises, regardless of size, are moving applications and infrastructure to the cloud. Startups and smaller companies may use a single public cloud,…
Read MoreGigaOm Radar for Cloud Observability
Monitoring and observability are crucial IT functions that help organizations keep systems up and running and performance levels high. Knowing that a…
Read MoreGigaOm Radar for Patch Management Solutions
Patch management is the process used to identify, acquire, verify, and install patches to physical and virtual devices and software systems. The…
Read MoreKey Criteria for Evaluating Patch Management
Software is rarely immutable. It often needs to be modified—patched—to fix a bug or vulnerability, add security, or update a feature. In…
Read MoreGigaOm Radar for AIOps Solutions
The last year proved to be one of explosive growth in AIOps tooling and solutions. Since our 2021 Radar report on AIOps,…
Read MoreKey Criteria for Evaluating AIOps Solutions
AIOps addresses the volume of noisy and often redundant alerts, events, and messages flooding the enterprise and overwhelming IT operations teams. The…
Read MoreGigaOm Radar for Incident and Task Management Solutions
Tracking and managing incidents allows organizations to quickly address problems in an IT environment and correct them with the appropriate response. Incident…
Read MoreKey Criteria for Incident and Task Management Solutions
No organization can ever be entirely free of incidents, such as a hardware failure, a sudden performance issue, or a service interruption.…
Read MoreGigaOm Radar for Cloud Observability Solutions
Enterprises of every size are moving applications and infrastructure to the cloud. Maintaining operational awareness is difficult enough within a single cloud…
Read MoreKey Criteria for Evaluating Cloud Observability Solutions
Enterprises, regardless of size, are moving applications and infrastructure to the cloud. Startups and smaller companies may use a single public cloud,…
Read More