The adoption of Kubernetes-enabled infrastructures and applications has revealed the challenge involved in enabling persistent, reliable data storage in an ephemeral compute…
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Key Criteria for Evaluating IT Service Management (ITSM) Solutions
Today’s businesses are more dependent upon their IT departments than ever. The expectation is that IT will provide the necessary services and…
Read MoreGigaOm Radar for IT Service Management (ITSM)
Information technology service management (ITSM) provides a structured means for IT operations to define and deliver services to an organization, its partners,…
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