How can businesses use connectivity to drive improved CX for their customer? GigaOm asked 350+ strategic enterprise decision-makers from North America and Europe to share their experiences. Check out the infographic below and then read the full Research Byte here.
Intelligent virtual assistant (IVA) technology has transformed automated telephone response systems, such as those typically used in call centers for the first…
Read MoreThe way enterprise organizations respond to unexpected IT incidents is at a watershed moment. As organizations move their core operations onto SaaS…
Read MoreThousands of legacy applications written using development frameworks such as ASP.NET are still being used by organizations, often running in on-premises environments.…
Read MoreIn the GigaOm report “ Key Criteria for Evaluating GitOps Solutions,” we defined GitOps as “an approach to supporting continuous delivery that…
Read MoreLow-code development platforms (LCDPs) are the next generation of application development tools, helping companies create and maintain software systems through a series…
Read MoreLow-code development platforms (LCDP) give users the ability to rapidly create sophisticated software applications by abstracting out foundational components and minimizing hand…
Read MoreThis is an necessary category.