Source Article

Supporting Millennials’ communications expectations

Millennials and IT Managers show differing expectations in tech support response time. Nearly 60% of Millennials stated that under 10 minutes was acceptable while only 25% of IT managers said their policy was to respond in that amount of time.

Relevant Analyst
P1040724

David Card

VP Research Gigaom Research

Do you want to speak with David Card about this topic?

Learn More
You must be logged in to post a comment.
No Comments Subscribers to comment
Explore Related Topics

Latest Research

Latest Webinars

Want to conduct your own Webinar?
Learn More

Learn about our services or Contact us: Email / 800-906-8098