Relevant Analyst
Stowe Boyd

Stowe Boyd

Managing Director Gigaom Research

Do you want to speak with Stowe Boyd about this topic?

Learn More
You must be logged in to post a comment.
1 Comment Subscribers to comment
  1. mailsimplelotus Monday, March 10, 2014

    Stowe, you have an interesting take on this. I actually just signed up for GigaOm looking for some SAAS-type billing/accounting options and came across your review. I am actually an IQTELL user. I have been using it for quite awhile now. And while I would be one of those “advocates” you mention, I am actually a very saavy user and I wouldn’t call any product perfect. In fact that is why I am looking for a low-cost accounting tool because IQTELL doesn’t quite do what I need it to in that area.

    Like you, I am open to using multiple tools to get the job done and often it takes multiple tools. That said, I am not sure your review does justice to IQTELL. I think you presented a decent description of the tip of the iceberg, but that really doesn’t speak at all to the the underlying power and mass of it. I have tested, trialed and used over 100 different solutions through the last several years and IQTELL comes out at or near the top every time I do a comparison.

    I appreaciate the transparency that you provide in saying that you never actually got to the point of testing and reviewing the actual functionality of the product because the aesthetics just didn’t match up for you. That is understandable and I grant that all of the modules, boxes, fields and abilities can definitely be daunting and overwhelming. I felt the same way until the IQTELL team walked me through the cutomization options. I have hidden pretty much everything that I don’t use regularly and now I have a very clean setup.

    On that same point, the IQTELL team is exactly what makes the product top of the market. I’ve never participated in a beta where one of the requirements was a personal phone call with the developer before getting started. That impressed me right away and the customer service and responsiveness of their team has been impressive ever since.

    I also love that the product is in active development. I’m sure I don’t have to tell you how many task management/GTD products there are that have limited or even stagnant development patterns. I appreciate that when I have made comments or presented wishlist items, I actually get responses and in most cases resolution. That alone makes it worth the slight Web 1.0 feel (though they have made regular improvements there as well.)

    Aside from your aesthetic concerns, you mentioned both Evernote and Gmail integration. As a power user of each of those, I can say that I have zero issues with the way IQTELL handles them. I admit that I prefer the native Evernote desktop app, but I don’t have any challenges accessing things in IQTELL. And the benefits of having things like reminders and integration into tasks and projects well ahead of the native app made it a no brainer for me to connect the two.

    As far as Gmail, I used their tab option for about a week and it was the worst email experience I have ever had. I turned those things off and never looked back. It felt like I had 4 different inboxes to check daily in each account. It was major overload and not at all conducive to “inbox zero” if you prescribe to that ideal. On mobile the tabs were even worse, an absolute nightmare. So I cannot comment on the issue you experienced with Gmail+IQTELL as I don’t use the tabs. I’ve seen your work so I know you are pretty keen and I’m sure the experience is not great just as you say, but for users that don’t use the tabs, the IQTELL mail interface can actually be a much better experience than native. It is for me. As is the mail in the IQTELL Android app. It is simply more powerful with many more options.

    At the end of the day, the biggest benefit that IQTELL brings outside of a really great team is options. Hundreds of options. Very much akin to Podio which you mention and which I used extensively prior to the arrival of IQTELL. Again, having all of these options is not for everyone. In fact I would say the vast majority of basic users just want something clean and functional, a Wunderlist/Asana/Nirvana experience. And that is fine, but in your review you never made it to the power of IQTELL and it would be a shame if your readers never took the opportunity to test it out on their own just because you didn’t think it was pretty. I really can’t say enough how good the product is and the current price of FREE, I can’t think of any reason not to give it a full trial, not even the reasons you have given.

    Just in case you wonder my affiliation with IQTELL, there is none. I just like good companies who make good products, who change the way industries think and service consumers and IQTELL is one of those good guys. I stand by their prioduct because they stand by their product and they respect their users. That’s a sadly uncommon occurrence these days.

    Oh and by the way the accounting/billing solution I selected is PancakeApp and it is fantastic. Another great company with great support and a little different thinking. It seems like it will work well with IQTELL. You might want to review it. :-)

Explore Related Topics

Latest Research

Latest Webinars

Want to conduct your own Webinar?
Learn More

Learn about our services or Contact us: Email / 800-292-3024