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Stowe Boyd

Stowe Boyd

Managing Director Gigaom Research

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  1. Most of the large companies are very eager to buy fancy branded huge tools presented by sales people of large vendors. Paying a million dollar to a CRM software sounds cool in this ecosystem. Large sized vendors usually contact the company from high level management. The biggest problem is that no one in the company has the courage to argue with the x level manager that the tool has no use but only complicating the business flow. Besides not having that courage they usually lack the talent and the knowledge to build a better solution for the company. Then thousands of employees suffer from the consequences of the decision made by these few people.

    1. Sounds like the voice of experience speaking.

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