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There’s a worthwhile debate to be had around whether emerging technologies or emerging sensibilities (human interaction, strategy frameworks, choice) are the most significant factors in responding successfully to disruption. I will explore options as that human-centered framework, building on this GigaOm disruption report, in a series… More >

Microsoft has reversed earlier policies regarding the cost of upgrading to Windows 10, and will make it free to upgrade. Back in March I wrote Microsoft accepts the inevitable, takes first steps toward making Windows and Office free, and in October 2014,  What Apple’s zero pricing of iOS,… More >

Deep pockets may be an essential element for competing effectively in the exploding on-demand economy. Today, the on-demand cleaning services company Homejoy announced it was closing shop on 31 July, after encountering stiff headwinds in the one-two punch of legal challenges to the labor status of… More >

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